Jeff Zinn
Jeff Zinn co-owns Pixel Jar with Brandon Dove. He writes about the quiet leaks that cost small businesses work: missed calls, thin reviews, and websites that ask visitors for the wrong thing. He also spent five years helping lead WordCamp Orange County.
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Your Phone Rang. Do You Know Who Answered?
Our team has been making a lot of phone calls to local service businesses lately, mostly plumbing and HVAC companies, and a lot of…
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Your Site Looks Busy. Is It Working?
We’ve been digging through analytics with a handful of business owners lately, and we keep running into the same thing. The website has traffic,…
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Your Work Got Better. Your Google Profile Didn’t.
When I’m getting ready to talk with a local business owner, I usually look the business up on Google first, and I keep running…
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It’s Not Your Website. It’s Your Form.
A website can look great and still lose every lead that walks through it. I run into this more than people expect, and it…
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Can Slow Websites Hurt Sales? Yes, Here’s How
A visitor clicks a paid ad, sees a blank page, waits, and leaves. You still pay for the click. They never see your offer,…
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You’re Not Losing Jobs to Better Competitors. You’re Losing Them to Voicemail.
I ask service business owners how many calls they missed last week, and almost nobody has a real number. They have a feeling. Busy…
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Conversion Focused Web Design That Produces Leads
Conversion focused web design turns traffic into leads by measuring visitor behavior, removing friction, and making every next step clear for buyers.
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Website Funnel Analysis That Finds Lost Sales
Website funnel analysis shows where visitors leave before they buy, call, or submit a form, so you can fix the pages costing your business…
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Your Competitor Isn’t Better Than You. They Just Asked.
Go look at the Google profile of the shop across town, the one that always seems busy. Count their reviews. Now count yours. If…